We do our very best to provide quality products you will love in your home. We want our customers to be completely happy with their purchase. If you are not completely satisfied with your order, please contact us within 7 days of receiving your merchandise at email@example.com and we will be happy to find a solution. We will replace, mend or return for a full refund.
Please return all items with care in original condition and with your receipt within 14 days with a recommended tracking #.
Unfortunately we cannot refund shipping and handling fees and customer is responsible for re-shipping fees.
All sale items are final and non-refundable.
Please note, custom orders are non-refundable as they are cut and made specifically for you.
Yes. We ship internationally . Shipping is calculated at checkout with a shipping estimator based off your Country, County and Zip Code BEFORE you checkout. Please email firstname.lastname@example.org if you have any questions.
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow the handlining time in order to receive tracking for to become available.
Frequently Asked Questions
We provide tracking information for all our shipments. You will be notified of your tracking number via the email you enter at checkout, once your order is shipped. Please allow tracking info to be processed and updated by the carrier.
Because of the rate at which our products sell out, we do not offer exchanges. If you would like a different product, please return your item and then place a new order for product you would like instead. Please email email@example.com and we are happy to help.
Do check our shipping policy within the website to know the time frame the package will arrive.