We do our very best to provide quality products you will love in your home. We want our customers to be completely happy with their purchase. If you are not completely satisfied with your order, please contact us within 7 days of receiving your merchandise at support@hussainicollection.uk and we will be happy to find a solution. We will replace, mend or return for a full refund.

Please return all items with care in original condition and with your receipt within 14 days with a recommended tracking #.

Unfortunately we cannot refund shipping and handling fees and customer is responsible for re-shipping fees.

All sale items are final and non-refundable.

Please note, custom orders are non-refundable as they are cut and made specifically for you. 

What is your return policy?

Yes. We ship internationally . Shipping is calculated at checkout with a shipping estimator based off your Country, County and Zip Code BEFORE you checkout. Please email support@hussainicollection.uk if you have any questions.

Do you ship internationally ?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow the handlining time in order to receive tracking for to become available. 

How do I check the status of my order?

Frequently Asked Questions

We provide tracking information for all our shipments. You will be notified of your tracking number via the email you enter at checkout, once your order is shipped. Please allow tracking info to be processed and updated by the carrier. 

How will I know when my package will arrive?

Because of the rate at which our products sell out, we do not offer exchanges. If you would like a different product, please return your item and then place a new order for product you would like instead. Please email support@hussainicollection.uk and we are happy to help. 

Do you allow exchanges ?

Do check our shipping policy within the website to know the time frame the package will arrive.

I just checked out, when will my order ship?